Terms of Service

1. Acceptance of these terms

By creating an account, topping up your wallet, or purchasing a voucher, registration, or product through EduFlexTech ("we", "us", "the platform"), you agree to these Terms of Service. If you don't agree, please don't use the platform.

2. Who can use this platform

You must be able to enter into a binding agreement under Ghanaian law to create an account. If you're using the platform on behalf of a student or another person (for example, to buy them a checker PIN), you're responsible for the accuracy of the details you submit — index numbers, phone numbers, and payment information.

3. Accounts and wallet

• You're responsible for keeping your login credentials confidential and for all activity under your account.
• Wallet top-ups are processed through our payment partners (including mobile money and card rails). Funds added to your wallet are used to purchase vouchers, registrations, or products on the platform.
• We reserve the right to suspend accounts showing signs of fraud, abuse, or repeated failed payment attempts, while we investigate.

4. AFA registration

AFA (Advance Future Applications) registration on MTN is a one-time process per phone number. We check submitted numbers against known registration status before processing payment, but MTN's own systems are the final authority — occasionally a number already registered elsewhere may not be caught immediately, in which case we'll work with you on a resolution.

5. Results checker PINs

Checker PINs are voucher codes purchased on your behalf and delivered by SMS. Delivery time depends on network conditions and, during peak WASSCE/BECE release periods, on WAEC's own systems — it can occasionally take longer than usual. We do not control WAEC's checker portal uptime or how it displays results.

6. Shop orders

Products listed in the Shop are ordered by contacting us on WhatsApp after you tap "Order Now". Prices, availability, and delivery arrangements are confirmed directly in that conversation before any payment is made outside the wallet system.

7. Refunds and reversals

If a purchase doesn't go through — for example, a voucher fails to generate or an AFA registration doesn't reach MTN — the transaction is flagged automatically and either reversed to your wallet or redelivered, typically within a short window after detection. Contact us if a transaction looks stuck and hasn't resolved itself.

8. Acceptable use

You agree not to use the platform to submit false registration details, attempt to defraud other users or the platform, interfere with the service's normal operation, or resell vouchers in a way that violates WAEC's or MTN's own terms.

9. Limitation of liability

We work to make sure every payment is reconciled correctly, but we're not liable for outcomes outside our control — including WAEC result availability, MTN network issues, or delays caused by third-party payment processors.

10. Changes to these terms

We may update these terms from time to time. Continued use of the platform after an update means you accept the revised terms. Material changes will be reflected in the "Last updated" date above.